Solution portfolio

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Solution Portfolio

Our solution portfolio is based on cutting-edge technologies and are focused on solutions than software product enabling organizations to cover their business needs to assess, implement, deploy and run self-sufficient Systems while enhancing their business operations.

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Customer
Relationship Manager

Dicetek helps your businesses in many ways to gain an edge over the competition. Dicetek possess a strong team of CRM Solution certified experts capable to understand the bustiness needs and can suggest, design/ customize and deploy industry defined CRM solutions like Salesforce and Oracle.

Our CRM solutions are typically designed to help businesses manage many of the following business processese.

	Unified Customer data
	Customer interaction and feedbacks
	Sales Automation
	Lead tracking
	Contracts

	Marketing
	Customer Supports / Vendor Support and Partner relationships
	Employees
	Knowledge and training
	Manage assets or resources

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Business Intelligence
Analytics and Big Data Solutions

Business intelligence can be used by enterprises to support a wide range of business decisions – ranging from operational to strategic. Basic operating decisions include product positioning or pricing. Strategic business decisions involve priorities, goals and directions at the broadest level

Companies are realizing how crucial data is for their operations. The generation of data and content has increased rapidly over the last few years. There is also a rise in the computing and analytical capabilities of tools used today. In such a rapidly changing environment, it is important for a business to discover insight from their data. Dicetek helps Organizations to power their decision-makers with the right information at the right time in the right context to significantly improve the quality of decision-making.

Our experts with their in-depth technology and domain knowledge have deployed various Industry specific data models on huge volumes of data coming from different Systems, which makes us the preferred partner with our clients spread across various industry verticals like:

Banking and Financial industries
Telecommunications
Aviation
Retail, trading and distribution
Production and Manufacturing
Insurance
FMCG
Other General Businesses

Our Implementation expertise in the following technologies.

QLIK
SAP Business Objects
Idea Analytics
Tableau and Jasper
R Studio and Minitab

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Business
Process Management

Business process management (BPM) is a systematic approach to making an organization’s workflow more effective, more efficient and more capable of adapting to an ever-changing environment. A business process is an activity or set of activities that will accomplish a specific organizational goal.

BPM is a subset of infrastructure management, an administrative area concerned with maintaining and optimizing an organization’s equipment and core operations.

Simple business process modelling

Real time business process insights

Actionable alerts against KPIs and thresholds

Easy collaborative approvals

Track, measure and rectify to ensure optimum and streamlined business process

Negligible IT dependence, yet leveraging the existing IT infrastructure

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Corporate Performance
Management (CPM)

CPM Platform enables you to collaborate your strategic plans and business operations such as budgeting, forecasting, consolidation, and performance reporting. The corporate performance management software unifies all your key performance management processes and holistically manages your enterprise performance.

Helps to:

Understand key cost drivers and value
Improve agility across the organization
Identify and respond to risks
Identify and respond to risks
Have a single version of truth across the organization

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Robotic
Process Automation

Dicetek are partnered with Principal's who provide an out of the box easy to deploy RPA solutions.
Automating manual tasks often falls by the wayside as IT is overburdened and can't get to all the project requests. The good news is there is a new, emerging solution called robotic process automation (RPA). Intelligent software "robots"' can be deployed in a matter of weeks to automate routine, repetitive activities and create a digital workforce with no coding required and without the need to replace your existing systems. The software robot operates on the user interface (UI) in the same way that a human would, this is a significant shift from traditional forms of IT integration which has been based on Application Programming Interfaces (or APIs)

RPA Characteristics includes:

Free of Code – RPA does not require any programming skills
None-disructive – does not disrupt or disturb any existing inhouse system and easy to deploy
Business User Friendly

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Enterprise Resource Planning (ERP)

A process by which a company (often a manufacturer) manages and integrates the important parts of its business. An ERP management information system integrates areas such as planning, purchasing, inventory, sales, marketing, finance and human resources.

Dicetek’s technology implementtation includes.

Oracle EBS
SAP Business One
OPEN ERP [OODO]: ERP and CRM

Dicetek provides the following implementations.

Upgrade Planing
Business Process Mapping
Gap Analysis
Application Design and Configuration
Report and Interface development
Data conversion / migration

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Infrastructure Management

The infrastructure team / IT team have to go through a continuous challenge to deliver economical and cost-efficient and easily scalable high performing solutions.

Dicetek Infrastructure solutions and services includes:

Cloud and Data Center

Public Cloud – Azure, AWS, Google
Private Cloud – Microsoft, VM ware, Openstack
Server HW – HP, Dell, IBM, Solaris
Server OS – Windows, Linux, AIX, VMware ESXi, Solaris
Storage – HP, EMC, Hitachi, IBM
Backup – IBM, HP, Commvault, Symantec
Middleware – Apache, Tomcat, IIS, JBoss, WebLogic, WebSphere
Database – Oracle, SQL, MySQL, Post greSQL, MongoDB